Responsive Help Desk
Informative Self Service Knowledge Base helps customers resolve issues and get answers even before they reach you.
Email ticketing Help Desk, creates tickets from email and responds to customer email and email reply.
Highly automated Service Desk processes that ease the burden on Service Desk Analysts.
Easy to configure ITSM with rapid setup time, makes it easy to implement and get productive in short time.
ITIL based ITSM and ITIL compliant processes, efficient without the complexity of tedious lengthy processes.
Modern ITSM built for the new web standards HTML5 and CSS3, intuitive and responsive by design same experience and all features are accessible on all media devices such as desktops, tablets and mobiles.
High performance, scalable and flexible ITSM fits perfectly within your infrastructure and processes, supports tens of thousands of distributed transactions, monitoring large data centers, cloud resources and support high volume tickets environment.
Modular ITSM, whether you do not want to use all of our ITSM processes or satisfied with any ITSM process you have in place, our ITSM integrates well, whether it is a Release Management, Assets Management, Capacity Management or CMDB.